The Libraries service review was launched in April 2021. Since then we have been busy setting up the project and resources. We have been working with library staff to develop the survey and engagement plans,  gathering their thoughts, ideas and aspirations.

Project planning and library staff engagement.

Our engagement with residents, community groups, businesses, library users, and non-users began with a public survey launch here on Commonplace on 19 July 2021. The survey aims to gather views, ideas and suggestions that will help shape the future of our libraries. Activity will take place online, on paper, by phone, and where possible in person, in line with current Covid guidelines.

Public engagement programme

Later this year, we will analyse all feedback collected from our residents and stakeholders to develop a set of recommendations on how to improve the Libraries service. The recommendations to the Council will help shape the priorities for a new Library strategy. The results of this work will be made public in 2022.

Sensemaking and analysis of feedback

We believe our libraries are one of Hackney's greatest community assets, providing safe spaces for the whole community to read, learn, access support and get creative and inspired in eight locations across the borough.

Wherever you live in Hackney or however you benefit by coming to our libraries, we want to hear from you about how we can shape things in the future. We also want to hear from you if you don’t usually use our libraries.

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Milestones

Project planning and library staff engagement.

Public engagement programme

Sensemaking and analysis of feedback